Our maintenance plans include unlimited content updates such as images, text, banners, and theme settings. Plugin settings and custom CSS changes are also included. Unfortunately, we do not offer PHP changes, theme/plugin code changes, graphic design, or assistance with creating new websites.

We certainly do! Our Pro and Premium website maintenance plan is required for advanced WordPress websites such as eCommerce and multi-language websites.

The normal WordPress website maintenance cost in Malaysia varies depending on the site's traffic and features. Average monthly website maintenance fees between RM250 and RM2,000 per month, while more extensive plans can cost several thousand ringgit per month. Finding the best provider for your needs and budget requires doing some research and comparing prices and services offered by various vendors.

Yes, you may find our maintenance task list in our pricing page here.

Yes, as part of our all-inclusive WordPress Maintenance Service, we perform plugin maintenance. To guarantee optimal performance and compatibility with the latest version of WordPress, our team of experts will regularly update your plugins. In addition to fixing any problems that may arise, we also offer advice on useful plugins that can expand your website's capabilities. Our plugin maintenance services will give you peace of mind, knowing that your website is in capable hands and running at peak performance.

Of course, you can have as many websites maintained as you want. Our pricing plans include one website. If you have multiple websites on subdomains, for example, Superbthemes.com and blog.superbthemes.com, they count as two separate websites.

At the moment, we only provide email and Telegram support. It would be impossible to offer such low prices for phone call supports.

It makes no difference to us which hosting service you use. If you're fed up with your current hosting provider, we'll gladly assist you in switching to a new one.

The short answer is between 1 and 4 hours. When you submit a support ticket, you will immediately receive an automated response confirming that we have received your email. Our support team will send you an email within 1-4 hours. They'll let you know if the problem has been resolved. If it's a complicated problem, they'll give you an estimated completion date.

During low-traffic hours, our team manually updates your themes, plugins, and WordPress core. It is done once a week. Every Monday, you'll receive a report detailing exactly what we've changed. If something goes wrong, we always have backups ready to ensure you don't have any downtime. If you prefer, we can perform the updates on your staging server first.

Yes, it's included in our Premium Maintenance. We will clean your website within 24 hours.